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AVERAGE TIME TO FULL
This is by far the best company I have ever had the privilege of working with. No questions are out of their reach and no question goes unanswered. LOVE LOVE LOVE Healthmonix!!
Effingham Prompt Care
I ALWAYS receive great support and information from Healthmonix. Not only helped me to key in on the issue I was having, but helped to facilitate communication between my EMR support and myself.
Physical Medicine Specialty Practice
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"Marie was amazing... She answered of our questions and made a very scary process not so bad. Thanks Marie for your attention to detail and awesome guidance."
- Director of Revenue Cycle, Surgical Center
"So happy to continue to be a customer of Healthmonix. Great online support. Thank you, Chandra."
- Billing Representative, Radiation Oncology Center
"I am absolutely satisfied with the service provided. I am completely out of my comfort zone with this new task that I was assigned with the measures and reporting but Kelly was very helpful and patient. Thank you!"
- Practice Administrator, Internal Medicine
"I always receive good, informative information when I have interaction with any of the representatives. I do appreciate your service."
- Billing Manager, E&M Consulting Company
"Staff is always informative, kind, polite, and questions solved at a 100%. Thank you Healthmonix!"
- Registered Nurse, Radiation Oncology Center
"Loved it, it is nice talking to someone who is willing, and knowledgeable, makes a difficult complex concept easier to deal with. Thank you."
- Office Manager, Optometry Practice
"Always fantastic! The customer service is a prime reason we continue to use Healthmonix as our registry service."
- Clinical Director, Neuropsychology & Psychotherapy Group
All of the above comments were sampled from MIPSPRO CSAT surveys delivered between October 1, 2018 and December 31, 2018.