Activity Description
Provide coaching between visits with follow-up on care plan and goals.
| Activity ID | Activity Weighting | Sub-Category Name |
|---|---|---|
| IA_BE_23 | Medium | Beneficiary Engagement |
Objective & Validation Documentation
Objective: Provide additional direct support to patients in achieving their goals, thus improving patient satisfaction, adherence to plans, and health outcomes.
Validation Documentation: Documented use of coaching provided between visits with follow-up on care plan and goals, for a population of the eligible clinician’s choosing (e.g., patients with a specific condition). Include the population identified for this activity and at least one of the following elements:
1) Use of coaching codes – Medical claims with codes for coaching provided between visits; OR
2) Coaching plan and goals – Copy of documentation provided to patients (e.g., letter, email, portal screenshot) that includes coaching on care plan and goals; OR
3) Coaching tools used – Examples of coaching tools used by staff (e.g., coaching scripts, tools, materials).
Information: Clinician coaching https://clinicalhealthcoach.com/coaching-conversation-example/